Returns & Exchanges

CÂLLAS Milano offers a 14-day return window from the date of delivery for all unworn, unwashed, and unaltered garments with original tags attached. We strive to ensure your experience with our Italian-crafted collections is seamless and sophisticated.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, a pre-paid shipping label and a return authorization form will be generated for you to print at home.

3

Pack Your Items

Securely place the items in their original packaging, ensuring all designer tags and protective bags are included to prevent damage during transit.

4

Ship and Track

Drop off your package at the designated courier location; your refund will be processed to the original payment method within 7-10 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing